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Customer Service

Return Policy, Shipping Policy, Privacy Policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards

Downloadable software products

Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

 Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

Books with obvious signs of use

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at passionjewelryworld@gmail.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email to passionjewelryworld@gmail.com and send your item to: 

Passion Jewelry World.Com
Constant Friendship
3438 Emmorton Rd. Suite #24
Abingdon, MD 21009-0209

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: 

Passion Jewelry World.Com
Constant Friendship
3438 Emmorton Rd. Suite #24
Abingdon, MD 21009-0209

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Privacy Policy

QUESTIONS AND CONTACT INFORMATION

Any personal information that Passion Jewelry World collects from you in its Marketing and Sales Efforts are specifically collected for those purposes and those purposes only.

Your personal information is never sold to or shared with any other companies or list vendors.

Your personal information is protected by Passion Jewelry World and remains with us and only us unless and until you decide to opt out and have your personal information removed from our database, which requires you to simply clicking on "Unsubscribe" at the bottom of any emails we send to you.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at passionjewelryworld@gmail.com or by mail at

Re: [Privacy Compliance Officer]

Passion Jewelry World.Com
Constant Friendship
3438 Emmorton Rd. Suite #24
Abingdon, MD 21009-0209

TERMS OF SERVICE

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Contact Us

passionjewelryworld@gmail.com


Check Order Status

Check the tracking number that you receive with your order confirmation to track your package. If for some reason you do not receive a tracking number,( which in rare cases may not be available), just keep your order confirmation info so that we can check the status of your order ourselves or give you a refund if your package does not arrive.

Contact us at passionjewelryworld@gmail.com

Shipping

Due to the fact that many of the items that we feature come from far away lands and are subject to long shipping times due to Political Unrest, Customs Inspections and the Logistics involved in getting your merchandise to you, we offer Free Shipping to compensate for these conditions which are beyond our control.

Average shipping times to your door are from 20 to 45 days.

However, we do everything in our power to get your shipments to you in good condition as quickly as possible.

Give Us Feedback

passionjewelryworld@gmail.com